Case Study: Argentine Diesel Forklift Deal Successfully Exported to South America

In the international construction machinery market, diesel forklifts maintain stable demand in South America due to their powerful performance and adaptability. Recently, we successfully partnered with a diesel forklift distributor from Argentina, completing our first order. This is not just a product transaction, but also a comprehensive recognition of our diesel forklift factory’s strength, product quality, and after-sales service by the customer.

I. Customer Background: Argentine Forklift Distributor

This customer is a local Argentine business owner who has long been engaged in the distribution of construction machinery equipment and has high requirements for the performance, price, and after-sales support of diesel forklifts.

The customer clearly stated that they wanted to purchase a container first to assess the forklift’s quality and after-sales service capabilities through actual use, laying the foundation for long-term cooperation.

II. Procurement Requirements: 2.5-ton diesel forklift, with a clear and specific configuration.

• The customer’s final confirmed product information is as follows:
• Product Type: Diesel forklift
• Model: CPC25
• Rated Load Capacity: 2500kg (2.5-ton diesel forklift)
• Mast Height: 4.5 meters
• Mast Type: Three-level mast
• Configuration: With side-shift function
• Color: Standard color
• Quantity: 6 units
• Transportation Route: Transit through Chile, ultimately delivered to Argentina.

This configuration perfectly meets the mainstream demand for medium-sized diesel forklifts in the South American market, especially the side-shift function, which effectively improves warehousing and loading/unloading efficiency.

III. Transaction Process: Long-term follow-up and professional service facilitated the order.

After the initial quote, we did not rush to close the deal but maintained continuous communication with the customer, providing detailed answers to questions regarding diesel forklift pricing, operating conditions, spare parts supply, and after-sales service.

During the cooperation process, the customer also arranged for a third-party inspection of our diesel forklift factory, focusing on the production process, welding technology, machine assembly, and quality inspection. The factory audit results left the client very satisfied with our production capacity and quality control system.

Due to foreign exchange settlement issues in Argentina, the order was temporarily suspended. We maintained patience and followed up consistently, providing timely updates on product information and market dynamics. This year, after successfully resolving the payment issue, the client immediately confirmed the order, completing this diesel forklift export cooperation.

IV. Logistics Solution: Flexible Arrangements Ensure Smooth Delivery

Considering the characteristics of South American logistics, this batch of diesel forklifts was transshipped through Chile before being shipped to Argentina. This ensured transportation safety and effectively controlled logistics costs, providing the client with a more competitive overall solution.

V. Client Feedback: Laying the Foundation for Long-Term Cooperation

The client stated that this purchase was not only driven by the low price of the diesel forklifts but also by the factory’s long-term cooperation capabilities. From quotation and factory audit to final delivery, our professionalism and responsiveness greatly satisfied the client.

Next, the client plans to further expand the scale of procurement based on market feedback and establish a stable distribution partnership.

VI. Why Choose Our Diesel Forklift Factory?

We have our own diesel forklift factory, providing direct supply from the source. Our product range covers various models including 2-ton, 2.5-ton, and 3-ton models. Our diesel forklifts are reasonably priced, suitable for distributors’ operating space. We conduct rigorous quality testing and support third-party factory audits. We offer comprehensive overseas after-sales and parts support.

If you are looking for high-performance diesel forklifts, a reliable diesel forklift factory, or low-priced diesel forklifts with market advantages, please feel free to contact us. We will provide you with professional product solutions and long-term cooperation support.