Honduran Electric Scissor Lift Customer Sharing | Self-Propelled 12-14 Meter Scissor Lift Platform for Factory Maintenance

In the Americas market, electric scissor lifts are increasingly becoming the preferred equipment for factory maintenance and equipment installation due to their ease of operation and low maintenance costs. Recently, we successfully partnered with an end-user from Honduras, delivering a self-propelled 1214 meter electric scissor lift and providing full support throughout the import and logistics process.

I. Customer Background: Honduran End-User, Factory Use

This customer is from Honduras in the Americas and is an end-user. The equipment is mainly used for factory maintenance and routine upkeep. As this was the customer’s second time importing equipment, they were unfamiliar with the overall process. Therefore, in addition to the product itself, the customer was particularly concerned about customs clearance, sea freight, and the destination port.

II. Source of Inquiry: From Articulated Boom Lift to Electric Scissor Lift

The customer was initially attracted by the articulated boom lifts shown in our WhatsApp posts and proactively inquired about articulated boom lift products.

Further communication revealed the following:
* The price competitiveness of articulated boom lifts was not significant in the local market.
* The client’s actual use case was for internal factory maintenance.

Based on this situation, we proactively recommended a self-propelled electric scissor lift to the client, which better met their needs in terms of working height, efficiency, and cost-effectiveness. After understanding and comparing the options, the client accepted this professional advice.

III. Key Challenges in the Procurement Process: Unfamiliarity with Import Procedures

After confirming the product solution, the deal was not immediately finalized. The main reasons were:
* The client was unfamiliar with the second import process.
* They were constantly searching for a suitable agent to assist with customs clearance.
* They had concerns about potential problems at the destination port.

The entire process lasted a considerable amount of time, but we maintained patient communication and continuously answered the client’s questions regarding logistics and customs clearance.

IV. Key Turning Point: Proactively Calculating Ocean Freight Costs to Enhance the Overall Solution’s Competitiveness

To help the client smoothly advance the project, we proactively calculated and compared ocean freight costs for them.

The final ocean freight solution provided:
* Costs were lower than the client’s local agent’s quote.
* The shipping route and delivery time were clear and controllable. This greatly satisfied the client and significantly enhanced the competitiveness of our overall solution.

Meanwhile, the client repeatedly emphasized their need for the supplier to assist in handling all potential issues before and after the equipment arrived at the destination port. We clearly outlined the scope of support we could provide, gradually building trust with the client. Based on this mutual trust, the client ultimately confirmed the order.

V. Product Information: SWGTJZ1214 Self-Propelled Electric Scissor Lift

The main parameters of the equipment sold are as follows:

• Product Name: Self-Propelled Scissor Lift Platform / Electric Scissor Lift
• Model: SWGTJZ1214
• Maximum Working Height: 13.8 meters
• Maximum Platform Height: 11.8 meters
• Maximum Lifting Capacity: 320 kg
• Charger: 24V / 30A
• Machine Weight: 2950 kg
• Equipment Color: Red
• Voltage: 220V, 60Hz, Single Phase
• Quantity: 1 unit

This 12-14 meter electric scissor lift platform is ideal for factory interior maintenance, high-altitude inspection, and other similar work scenarios.

VI. Packaging Method: Wooden Crate Packaging to Ensure Transportation Safety

Considering the risks of ocean freight and multiple transshipments to the Americas, the equipment was packaged in wooden crates to effectively ensure the safety of the electric scissor lift during transportation and reduce the risk of damage upon arrival at the port.

VII. Transaction Summary: Trust Stems from Professionalism and Proactive Service

The key to this electric scissor lift transaction in Honduras was not simply price, but rather:
* Accurately assessing the client’s actual working conditions
* Transforming from articulated boom lifts to a more suitable electric scissor lift solution
* Proactively assisting in calculating ocean freight costs, reducing client expenses
* Providing clear and actionable support when the client was unfamiliar with the import process

Ultimately, we not only completed the transaction for one self-propelled electric scissor lift platform, but also laid the foundation for continued cooperation in the Honduran market.

If you are looking for 12-meter electric scissor lifts, 14-meter self-propelled scissor lift platforms, or wish to obtain one-stop support from procurement to the destination port, please feel free to contact us. We will provide you with professional and reliable aerial work platform solutions.